Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashioninsure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
All great seller I recommend, if the elastic on the bottom would be very cool.
A good windbreaker for this money, some had to cut the threads, otherwise excellent! I took 5XL on my 188/96, it came up.
I have 1.80 100kg I took the xxl6 was perfect and not too tight and not too baggy on the edge. The only point of criticism and that one of the pockets came stitched... Simple thing to solve.
It is of very good quality is excellent I like it very much perfect and the price is a gift so I bought two jackets thanks Ali
For height 182, weight 85 took 4XL. Fit perfectly. A little loose, but not big, you can put something else under the dress. The material is pleasant, there are no protruding threads, I like the color. There are pockets internal and external. Fittings do not cause any complaints. Ordered to Moscow on 01.06.23, arrived on 07.06.23, did not expect such a good delivery.
I liked it arrived in perfect condition in the right color and very good size
I received the good jacket within 14 days. I recommend
I like all of the product features, but the size is not right, so I ordered a new one. I like the product
A little small the size even though I ordered the largest one and had to sell it to a friend who was great????????????????
"Build quality" is excellent; visually-excellent! For my 172 cm height this size... On C grade: the sleeves of the centimes would be 5 longer, it would be????; The hood is short (the forehead is on the Street); an elastic band would be used on the bottom, as on the sleeves, or, at least, a lace for a puff... And, the windbreaker would be-luxury! But, with all these jambs, I put????????????????????, Because, for example, in the windberry, with less functionality, 400... 600Phones more expensive. Thank you!
Very satisfied I will buy again, I did not realize if there is also a woman but I will look.
Delivery fast, within 2 wks, material feels good for comfortable when put on, value for the price paid. overall satisfied with the item. Size as described. ????????
Nothing said in 1 week just deliver for people who do more of its will be too small size s attention, but for me it and perfect
For a height of 191 cm, 114 kg of the weight of the village, but there is no discomfort. Took 7XL.
Excellent product. Is the second I buy and I will buy others.
Sizes do not match, especially large, tried to buy 2 times from different sellers 7XL received 5XL, although the money was returned.
I received the product in 13 days. The product is of good quality. Would buy again.
The jacket is good but not thick. I have 1,73 and the size was right
All that I wanted to get 180 cm/100 kg/6XL Seller prosperity!
Good pedicurist but very fair measures. Unfortunately sizes are never standard when they come from China.