Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashioninsure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
Today I get the order to my house and everything comes in perfect condition and I thank the store I recommend
Everything corresponds to the description. The whole package is crumpled. I recommend the store and the goods.
Cool glasses. I order from this store not for the first time. Quality is good. Come in a case with a bag, a cloth for wiping and a bracelet. I recommend
Beautiful glasses, very good quality and finish. Shipping to peru only 2 weeks! The adoos. 100% recommended.
Like the glasses. Excellent product. Quality!
Shipping to peru was fast, it took 21 days to arrive, the product is just like the very cute, well packed image, i recommend the store, happy with my product⭐⭐
Super, delivery 2 weeks, quality awesome, buy more
Super glasses, excellent quality. Approached for my narrow not big face. Very fast shipping. The store is well done, i recommend.
* Sent on the same day of order. Very very quick deliverd (after only 9 days)!!! * Good comunication with the comapany. * Very goed price/quality. * Beautifull . * Very very goed paked to the least detail (The sun glases was extra protected + protected from dust), and very clean. * Every thing was put very cean and decently (properly). * With a gift (a very nice keychain). ***** I would not dream of a better details from a company. Thank you very much
Thank you! Wonderful glasses!) with all the protections, there is a napkin for cleaning glasses, a pouch on the kulisk and a case. Lithuania reached in 2 weeks. The store put a small gift-keychain. Trifle, but nice)) Recommend seller and product!
I order 2 times all like it came to almaty for 2 weeks somewhere
1. the order arrived quickly to peru. 2. it's very nice. You can see quality in the. 3. if you have the uv400 filter 4. i recommend the store
Glasses cool!!! Correspond to the description. In moldova came in 20 days. Thank you to the store (and for a small gift-bracelet) and "5 +"!!!
The product corresponds to the description. Thanks to the store for the keychain, i advise.
Everything is just super! If i could put ten stars, i would. Description accurate, delivery super fast (from the moment of order to receipt by hand, only two weeks), track tracked. The store is operative and sociable. The product is excellent, the package is super, and even a small present, very nice!!! And i recommend the product definitely!!
A nice kind of women's glasses with a hard case and a soft bag included.
Made an order on june 18, received july 6. Very cool glasses, look expensive. The kit included a hard case and a soft, cloth for glasses, a card for polarization testing. The store put a keychain as a gift, thank you! Very high quality, take it will not regret. The package was served all the way. The order was sent the next day. Very glad, thanks to the seller
Glasses just super! Came very quickly, in 2 weeks. The store responds very quickly. Well done.
Everything is super. Fast shipping, good packing. Thanks to the store.
Super glasses!!! Indeed, polarizing!!! Came for 7 days to moscow russia. Seller highly recommend!!!!
I'm delighted! Delivery 2 weeks. Well packed. They're perfect! I recommend the store.
Glasses chic! Everything is very neat, plastic is not cheap, the product is nice to hold in hands! These are my favorite glasses went to st. petersburg for about 3 weeks
Everything is fine, thanks to the store! I will order more!
Best store. Everything is clear. Fast, reliable. I take the glasses for the fourth time, the whole family dressed. Quality is super. In the market and worse than twice more expensive. And pribludy from the solfet to the case. Definitely the goods are worth their money. I recommend!
Last year i bought such jewwas delighted, but "good" people broke them to me. This year again ordered them and again happy. Only here, as a regular customer (already 7 pairs ordered: myself, my mother and even my dad) never received a gift-it's insulting ((