You should expect to receive your refund within two weeks of giving your package to the shipper to return. However, in many cases you will receive your refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 working days), the time it takes us to process your return once we receive it (1 to 2 working days), and the time it takes your bank to process our refund request (3 to 7 working days). We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
Please give us enough clear evidence to show the faulty of the item quality itself. We DO NOT accept the following faulty:
1. Item damaged by buyers due to improper usage.
2. Items more than 15 days after delivery.
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- Over 37,000 Happy customers
- Real people on our support team
- We proudly offer an absolute satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
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BUY WITH CONFIDENCE
We truly believe in the best customer support, that is why we will do whatever it takes to make sure you have a positive purchasing experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can enjoy the best shopping experience.
- 100% Satisfaction Guarantee: If for any reason you’re not completely satisfied with our service, easy Product Return and Full Refund will be provided. We are always ready to give you the best solutions!