Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashioninsure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
Excellent glasses came quickly, all whole, quality is good
Ordered 19.10, received 7.11. Great glasses. Without flaws, cracks and scratches. In the room become black, in the sun blue, the lenses themselves protect from direct sunlight! Children's bracelet as a gift
Great sunglases at a good price;) The polarization works fine, just the same as in more expensive glasses that AND had from China previously in a different shop. The design is really cool, lenses are OK and work good during a sunny weather. Solid and good quality item. Cool okularki, on Ali kupowalem earlier similar from more known store and in total do not see virtually difference-just as cool and operated polarization :) Perfect for solar weather and good for car, and what's best, it is pretty good prezentują;) cloth and case included plus some small prezencik. Pack came in just over 2 weeks, well opakowana, nothing was damaged. Recommend and greet all compatriots kupujacych on Ali!;)
Very good. Quite Satisfied. Came well packed. Congratulations to Seller.
Very top product came perfect congratulations to store
Quite fast shipping - 15 days. Product as described. I'm satisfied :) I recommend!
Super glasses I even love it took time satisfied with my choice
Quality. It is a real polarized glass. Very nice store. Fast delivery. I recommend.
Very good presentation and packaging, they look good quality and the best they arrived in 15 days, thanks to the store.
In principle, the product is not bad for its cost, it is not a pity to throw out!
Very cool sunglasses. Warmly recommend sprzedajacego all smoothly and without problemow
Very good glasses for the price, look good, and fit well, well worth a buy
Everything perfect, 100x100 recommended, delivery in 2 weeks, very cool, looks great
Supermooi material, and really a fantastic view.. More than I expected! Thanks!
Protudo very good ones arrived date with 16 days here in BRAZIL the quality and very good guys note 10
Very fast delivery, everything was tracked. Ordered 23.06, received 8.07 in perm. very carefully packed in a large number of boxes, bags. As a gift bracelet, there is also a case for glasses and a cloth for glasses. Definitely recommend! Generally cool, thanks to the store!
Perfect! Very nice glasses. Thanks for gift. I recomend store
These are amazing sunnys, very well packed and even got a bonus bracelet happy with product, cut the glair from the sun wow
The glasses are gorgeous, the delivery is lightning-fast, on my office ukrpost were 8 days after the order, polarized, they are comfortable on the street. Packaging sucks, but came without damage. There is nothing to complain about! Definitely recommend. There is a minus-the screen of the mobile phone becomes purple and almost nothing is visible, although it can be because of the protective film. I'm happy for all 100! I ordered immediately two more pairs of other colors. Thanks to the store. The goods, by the way, were not tracked.
Perfect many graciad