Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashioninsure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
All super!!! Shipping fast
The product arrived in perfect conditions equal to the promised, everything works properly
The watch is good. But the packaging box and a thin cooler, unwrapped and wrapped that two small arrows bounced off and dangle inside the cephalate. Opened the dispute offered to know how much repairs will cost, and then after one day returned half the amount from the purchase. Insulting but took for a gift. It went to masters not who does not want to shave and that's why. The rear lid where you can see the mechanic is butaforskaya and the watch is opened with the left where the glass is, and even a special machine that is not ubiym is. This is a setback. Advised the master who is taken for this, it is interesting how much will take and whether their repair is worth. Buy or not chinese watch choice your for myself i concluded.
Good Quality. Fast shipping.
Seller recommend! The goods came pretty quickly thanks, the watch is just super! I'm happy.
best thing in aliexpress. this is my 2nd order of this product. 1st one is still functioning from last year.
At most quality very satisfied so far
Beautiful very ונראה real like in the picture, מקוים שיחזיק good
Well done watch works, feels great just like a luxury watch, worth a purchuse, looks better in real life than on pictures, awesome
Very good very beautiful loved recommend everyone can buy worth
Product Turkey mersin e A (1) month also came I bought 207 lira 11 lira tax was charged I also paid it store nicely packed solid figure I can recommend everything works I reached my hand really good quality product reliable seller
Very very beautiful and high-quality but t strap comfortable on wrist
come quickly, everything is ok..I am very satisfied. Nice watch,looks good! thanks
Recommended beautiful good price it worth
Very stylish watch. look good on the hand. interesting, reliable buckle under the strap. i can not say anything about the accuracy of the move yet, i will add later. in krasnoyarsk came for 21 days. i recommend the product and the store.
A little delayed but i get my order thank you very much
Came quickly, as in the picture, went out of the box, for 2 weeks no problems, the strap on the release, hard and sometimes unfastened by itself. They look clearly more expensive than they are, they go for sure.
The clock is chic, look better than in the photo, from one look at them the mood rises! Thank you so much to the store, the watch is as paled, there are no scratches and chips, the box is whole and well packed! I hope to last a long time, within 10 days i will add feedback on the work of the hours!
Good quality, fast shipping to central europe
Excellent article is very nice i recommend, i arrive very fast good wrapper thanks