Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashioninsure.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at [email protected]
Glasses Super! Metal, made neatly, with polarization. Delivery-month.
Amazing Glasses and high quality, I'm really happy with my purchase and super love, thank you
Packaging is great, lens and body quality is superb, very impressed by the price/quality ratio. The glasses look and feel awesome. The hard casing is very useful and there are 2 cleaning rags included.
All super, eyepieces of good materials ter yakinni, i recommend
Excellent product, high quality, impeccable presentation, arrived very fast. Very satisfied with the product, highly recommended.
Excellent quality, the item matches the description, fast delivery, also came with a small gift.
I take not the first time glasses. In this version arc glasses are curved, but also very good quality!
Great glasses .. Took for a gift .. liked. Quality is good. It came on time... But it was faster)))). I advise the store and the goods.
Excellent quality in the product, plus gift earplugs.
Super glasses, the equipment at the highest level, the image does not distort, the head does not spin. I liked, delivery is fast, 2 weeks before the republic of altai
Delivery two weeks tracked! Just fire. Delight
Good, took for 620re for the action.
In the rostov region came for two weeks, the quality at a height for such a low price, glasses on a small face, for me just)) thank you very much to the store, i'm happy, special thanks for the gift, very nice) with the seller did not communicate was not necessary, definitely recommend to buy!
The glasses came quickly! Quality is good! But when they opened the package at the post office, they got wet through the package! It's good that inside was a case on the lock for glasses and inside it nothing wet. But it was not very nice.
Glasses chic. Although they are positioned as men, i took myself and was completely satisfied. Delivery 16 days to ukraine, in principle not long. Packed perfectly. Polarization is present, looking through the lenses is pleasant. Not glass-plastic. The color of the world does not change. All quality. I recommend.
Excellent quality! Pleasant touch, spring arms, soft temples. Low-profile frame
As always, everything is super! I order not the first time. Always fast, neat, high quality! I advise everyone
Glasses fire! Got very quickly, less than two weeks. Packed all well: in a box, in a case, all in bags. Nothing is damaged and not scratched. Cover, napkin, pouch, tester, instruction-everything is as in the picture. Dushki moving, this makes it convenient to wear glasses. Good polarization. In shape and color approached me. Seller recommend!
This model did not fit me at all, and without options))) .. Quite))))... I have a narrow, elongated face. And the daughter is very good. Quality very much, light
Relatively fast shipping to the United States, and was packaged nicely. Very premium looking sunglasses, and everything seems to correspond to its description.
Very good glasses. Polarization is. Spring. Even. Lungs. I'm very happy!
Product description fully match
Quality is super. All as in the photo.
Chic glasses! Came quickly-less than two weeks to saratov, packed in a cover with accessories: a cloth pouch, a napkin, a card with a polarizing picture. All in protective plastic bags. Light, stylish, look good! I'm very happy! Excellent store and goods!
Super item for this price. Arrived very quickly. Sits perfectly, very satisfied! Recommend!!